Jorge Peñalva – Medium

Jorge Peñalva
in
Building Lang.ai

Lang.ai closes $2M Seed Round

Lang.ai Makes Natural Language Processing as Easy as Drag and Drop

4 min readFeb 10, 2021

--

Lang.ai closes $2M Seed Round

--

Jorge Peñalva
in
Building Lang.ai

The current state of AI in CX

A conversation with the Zendesk for startups community

3 min readNov 12, 2020

--

The current state of AI in CX

--

Jorge Peñalva
in
Building Lang.ai

How Lang.ai provides Userzoom peace of mind to scale their support team

Tagging and automations to scale support reliably

5 min readSep 24, 2020

--

How Lang.ai provides Userzoom peace of mind to scale their support team

--

Jorge Peñalva
in
Building Lang.ai

Is your support team ready for automation?

Answers for support leaders looking to use AI in an economic downturn

10 min readApr 9, 2020

--

Is your support team ready for automation?

--

Jorge Peñalva
in
Building Lang.ai

Risk/Impact matrix for automation

In a support team, one of the critical aspects of automation efforts is defining what you automate and how. In Lang.ai, we are working…

3 min readApr 3, 2020

--

Risk/Impact matrix for automation

--

Jorge Peñalva
in
Building Lang.ai

How to Manage a Data Science Team in a Startup

The five pillars to keep your team focused and aligned

6 min readApr 12, 2018

--

How to Manage a Data Science Team in a Startup

--

Jorge Peñalva
in
Building Lang.ai

Four key takeaways after 6 months working in the market of chatbots

What we learned while working on real projects.

9 min readMar 23, 2017

--

Four key takeaways after 6 months working in the market of chatbots

--

Jorge Peñalva

Jorge Peñalva

CEO http://lang.ai. Helping support and analytics teams build categories to classify their data in a visual no-code way, which enables automation.

Following

Help
Status
About
Careers
Press
Blog
Privacy
Terms
Text to speech
Teams